Privacy Policy

Effective Date: May 19, 2026

Las Vegas Home Help respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information submitted through our website, Facebook lead forms, landing pages, advertisements, email, phone calls, text messages, and other online forms.

Las Vegas Home Help is a real estate resource operated by:

John Froumy, REALTOR®
 Custom Realty LLC
 NV Real Estate License: S.0194538
 Broker License: B.1002875
 Broker Address: 10120 S. Eastern Ave Ste 200, Henderson, NV 89052
 Email: jfroumy@gmail.com
 Phone: 702-577-2600

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Property address or area of interest
  • Home buying or home selling preferences
  • Financing or mortgage-related interests
  • Any additional information you submit through a form, phone call, text message, email, or online inquiry

We may also collect basic website usage information, such as browser type, device type, pages visited, IP address, referral source, and interactions with our website or advertisements.

How We Use Your Information

We may use your information to:

  • Respond to your inquiry
  • Contact you about buying, selling, or financing a home
  • Provide real estate information, property updates, or market information
  • Connect you with a licensed real estate or mortgage professional when appropriate
  • Send follow-up messages by phone, email, or text
  • Improve our website, advertising, and customer experience
  • Comply with legal, regulatory, brokerage, and recordkeeping requirements

Calls, Texts, and Emails

By submitting your information, you authorize Las Vegas Home Help, John Froumy, Custom Realty LLC, and/or affiliated service providers to contact you by phone, text message, or email regarding your inquiry. Message and data rates may apply. You may opt out of text messages at any time by replying STOP, or unsubscribe from emails by using the unsubscribe link when available.

Consent to receive calls, texts, or emails is not required as a condition of purchasing any property, product, or service.

Sharing of Information

We do not sell your personal information.

We may share your information only as reasonably necessary to respond to your inquiry or provide requested services. This may include sharing information with:

  • Custom Realty LLC
  • Licensed real estate professionals
  • Licensed mortgage or lending professionals
  • Title, escrow, inspection, insurance, or other real estate service providers
  • Website, CRM, advertising, email, SMS, or technology providers used to manage leads and communications
  • Government, legal, or regulatory authorities when required by law

If your inquiry involves financing, payment assistance, rate relief, or mortgage options, your information may be shared with a licensed mortgage professional so they can respond to your request.

SMS Privacy

We do not sell or share mobile phone numbers or SMS consent information with third parties for their own marketing or promotional purposes. Text messaging information is used only to communicate with you regarding your inquiry, requested services, or related follow-up.

Cookies, Pixels, and Online Tracking

Our website and advertising platforms may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve advertising, measure campaign performance, and provide a better user experience.

Third-party platforms, including but not limited to Facebook/Meta, Google, website hosting companies, analytics providers, and advertising networks, may collect information about your activity over time and across different websites or online services.

You can adjust cookie settings through your browser or device settings.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no website, online form, email, CRM, or electronic transmission is completely secure, and we cannot guarantee absolute security.

How Long We Keep Information

We may retain your information for as long as necessary to respond to your inquiry, provide services, maintain business records, comply with legal requirements, resolve disputes, and enforce agreements.

Your Choices and Requests

You may request to review, update, correct, or delete certain personal information by contacting us at:

Email: jfroumy@gmail.com
 Phone: 702-577-2600

You may also request that we stop contacting you for marketing purposes.

Nevada Privacy Rights

Nevada residents may request that we do not sell certain covered information as defined under Nevada law. We do not sell personal information. Nevada residents may still submit privacy-related requests by contacting us at:

Email: [Insert Email Address]

Third-Party Links

Our website, ads, emails, or messages may link to third-party websites, including real estate search platforms, lender websites, social media platforms, scheduling tools, or service providers. We are not responsible for the privacy practices or content of third-party websites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.

Contact Us

For privacy questions or requests, please contact:

Las Vegas Home Help
 John Froumy, REALTOR®
 Custom Realty LLC
 NV Real Estate License: S.0194538
 Broker License: B.1002875
 10120 S. Eastern Ave Ste 200, Henderson, NV 89052
 Email: jfroumy@gmail.com
 Phone: 702-577-2600